Update - We have now confirmation from AWS that access is now being restored on the affected environments. We suggest that customers can start testing on their end. Some customers might still face 504 errors or access issues. We continue to closely monitor the situation and we will provide further updates when available.
May 09, 2026 - 12:23 UTC
May 09, 2026 - 12:23 UTC
Update - We have identified the root cause of the issue as a hardware failure within the AWS US East (N. Virginia) datacenter. We are actively deploying mitigations and closely monitoring AWS's recovery progress, which is expected to take several hours. Users may continue to experience symptoms while these fixes are being fully implemented.
May 08, 2026 - 23:19 UTC
May 08, 2026 - 23:19 UTC
Monitoring - We can now confirm that impact should only be perceived on O11 Personal Environments. AWS was able to identify that the issue was caused by a thermal event. Recovery might take several hours. We will continue to investigate this issue and closely monitoring the developments on the AWS investigations.
May 08, 2026 - 16:30 UTC
May 08, 2026 - 16:30 UTC
Identified - We are currently investigating an issue affecting O11 Personal Environments and ODC in the N. Virginia region. Customers may experience a variety of symptoms, most notably service unavailability for O11 and login/publishing issues for ODC. The cause has been identified to an issue in the AWS datacenter. We will provide an update as soon as more details are available.
May 08, 2026 - 11:56 UTC
May 08, 2026 - 11:56 UTC
Update - Most affected O11 Cloud customers in the Middle East (Bahrain) region have been mitigated, and overall stability has improved.
The AWS outage remains ongoing. We are continuing to actively monitor AWS updates to ensure full service recovery.
Further updates will be provided directly to affected users via their individual support tickets.
Customers requiring additional assistance are encouraged to contact OutSystems Support by raising a new ticket or following their existing cases through the Support Portal.
Apr 06, 2026 - 11:51 UTC
The AWS outage remains ongoing. We are continuing to actively monitor AWS updates to ensure full service recovery.
Further updates will be provided directly to affected users via their individual support tickets.
Customers requiring additional assistance are encouraged to contact OutSystems Support by raising a new ticket or following their existing cases through the Support Portal.
Apr 06, 2026 - 11:51 UTC
Update - We are investigating reports of service disruption affecting O11 Cloud customer in the Middle East (Bahrain) region.
We are currently reaching out to impacted customers directly and will provide further updates as more information becomes available.
Mar 24, 2026 - 08:20 UTC
We are currently reaching out to impacted customers directly and will provide further updates as more information becomes available.
Mar 24, 2026 - 08:20 UTC
Update - Recovery efforts for the Middle East (UAE) remain ongoing as cloud infrastructure providers work to restore impacted services. ODC organizations remain unavailable while these restoration efforts continue. We are continuing tracking the recovery process of this incident to ensure a complete recovery.
Going forward, updates will be delivered directly to affected users through their individual support tickets. Users who require further assistance with this event are encouraged to contact OutSystems Support by raising a new ticket or following their existing cases through the Support Portal.
Mar 13, 2026 - 17:00 UTC
Going forward, updates will be delivered directly to affected users through their individual support tickets. Users who require further assistance with this event are encouraged to contact OutSystems Support by raising a new ticket or following their existing cases through the Support Portal.
Mar 13, 2026 - 17:00 UTC
Update - Recovery efforts for the Middle East (UAE) remain ongoing as cloud infrastructure providers work to restore impacted services.
ODC organizations remain unavailable while these restoration efforts continue. We are closely tracking the progress and will provide further updates as more information becomes available.
Mar 11, 2026 - 17:11 UTC
ODC organizations remain unavailable while these restoration efforts continue. We are closely tracking the progress and will provide further updates as more information becomes available.
Mar 11, 2026 - 17:11 UTC
Update - Recovery efforts for the Middle East (UAE) region remain ongoing as cloud infrastructure providers work to restore impacted services. We continue to track the recovery progress and will provide further updates as more information becomes available.
Mar 10, 2026 - 14:36 UTC
Mar 10, 2026 - 14:36 UTC
Update - Recovery efforts are still underway for the Middle East (UAE) as cloud services work to restore one of the affected areas. We are continuing to track the progress and will provide further updates as more information becomes available.
Mar 09, 2026 - 11:34 UTC
Mar 09, 2026 - 11:34 UTC
Update - We are continuing to monitor the recovery of ODC services in the Middle East (UAE) as the underlying infrastructure issues are being addressed. We will provide further updates as soon as more information becomes available.
Mar 06, 2026 - 13:14 UTC
Mar 06, 2026 - 13:14 UTC
Identified - Update - We are continuing to monitor the progress of recovery efforts in the affected region. We will provide further information as soon as more details become available.
Mar 04, 2026 - 17:48 UTC
Mar 04, 2026 - 17:48 UTC
Monitoring - Update - We are continuing to monitor the progress of recovery efforts in the affected region. We will provide further information as soon as more details become available.
Mar 04, 2026 - 16:03 UTC
Mar 04, 2026 - 16:03 UTC
Update - Recovery efforts are still being prioritized by AWS for this region, focusing on restoration of the impacted AWS Services. We are closely monitoring the situation and will provide further updates once they become available.
Mar 04, 2026 - 07:08 UTC
Mar 04, 2026 - 07:08 UTC
Identified - The cause has been identified as a widespread infrastructure failure in the Middle East (UAE) affecting foundational AWS services. While recovery efforts are underway, ODC and other services in this region will remain unavailable until the underlying infrastructure is fully restored.
We are closely monitoring the situation as it recovers and will provide further information once it becomes available.
Mar 03, 2026 - 17:10 UTC
We are closely monitoring the situation as it recovers and will provide further information once it becomes available.
Mar 03, 2026 - 17:10 UTC
Update - We are still continuing to monitor the investigation with AWS, as the recovery towards the impaired AWS Middle East (UAE) Region is still ongoing. While there have been significant improvements made so far, the estimated recovery time will take at least another day before power and connectivity can be restored.
Mar 03, 2026 - 08:50 UTC
Mar 03, 2026 - 08:50 UTC
Update - We continue to follow closely the investigation in partnership with AWS, towards the recovery of the Middle East (UAE) Region. At this point, we are expecting recovery to take at least a day given the significant efforts required.
Until then, ODC and other services in this region will continue experiencing a total service outage.
We continue to monitor the situation closely and will provide updates as more information becomes available.
Mar 02, 2026 - 15:12 UTC
Until then, ODC and other services in this region will continue experiencing a total service outage.
We continue to monitor the situation closely and will provide updates as more information becomes available.
Mar 02, 2026 - 15:12 UTC
Update - We are investigating an issue affecting Outsystems Products in the Middle East (UAE) region. This disruption is related to the ongoing AWS service incident reported on March 1st.
Users in this region are currently experiencing a total service outage in ODC, and all services are unavailable. We are monitoring the situation closely and will provide updates as more information becomes available.
Mar 02, 2026 - 09:31 UTC
Users in this region are currently experiencing a total service outage in ODC, and all services are unavailable. We are monitoring the situation closely and will provide updates as more information becomes available.
Mar 02, 2026 - 09:31 UTC
Investigating - We are currently investigating this issue.
Mar 02, 2026 - 08:59 UTC
Mar 02, 2026 - 08:59 UTC
Monitoring - Our services have been fully restored, and the issue affecting our OutSystems customers has been mitigated.
While the ongoing disruption reported by AWS continues, it is not expected to impact our customers at this time.
We will continue to closely monitor the situation. If you experience any issues, please contact our Support team.
For updates directly from AWS, please visit: https://health.aws.amazon.com/health/status
Mar 01, 2026 - 21:43 UTC
While the ongoing disruption reported by AWS continues, it is not expected to impact our customers at this time.
We will continue to closely monitor the situation. If you experience any issues, please contact our Support team.
For updates directly from AWS, please visit: https://health.aws.amazon.com/health/status
Mar 01, 2026 - 21:43 UTC
Update - We are continuing to monitor the official AWS status page.
At this time, AWS has informed customers that some may experience errors when performing certain network-related actions.
AWS is actively implementing mitigation measures, and recovery is expected within the next few hours.
Mar 01, 2026 - 20:32 UTC
At this time, AWS has informed customers that some may experience errors when performing certain network-related actions.
AWS is actively implementing mitigation measures, and recovery is expected within the next few hours.
Mar 01, 2026 - 20:32 UTC
Identified - AWS Team has identified the cause of the disruption affecting one availability zone in the Middle East (UAE) region. Power was temporarily shut down at the facility as a safety precaution.
Restoration of power and connectivity may take several hours. Other availability zones in the region remain operational.
We will provide further updates as more information becomes available.
Mar 01, 2026 - 18:43 UTC
Restoration of power and connectivity may take several hours. Other availability zones in the region remain operational.
We will provide further updates as more information becomes available.
Mar 01, 2026 - 18:43 UTC
Investigating - We are currently experiencing service degradation in the Middle East (UAE) region due to connectivity and power issues within a major cloud provider (AWS).
We are actively monitoring the situation and following updates from the official AWS status page. Our team is closely tracking recovery progress.
We will provide further updates as more information becomes available.
Mar 01, 2026 - 16:33 UTC
We are actively monitoring the situation and following updates from the official AWS status page. Our team is closely tracking recovery progress.
We will provide further updates as more information becomes available.
Mar 01, 2026 - 16:33 UTC
ODC - Customer Apps & Data
Major Outage
US East / Virginia
Operational
Canada / Central
Operational
South America / São Paulo
Operational
Europe / Ireland
Operational
Europe / London
Operational
Europe / Frankfurt
Operational
Africa / Cape Town
Operational
Israel / Tel Aviv
Operational
Middle East / UAE
Major Outage
Asia Pacific / Mumbai
Operational
Asia Pacific / Singapore
Operational
Asia Pacific / Jakarta
Operational
Asia Pacific / Hong Kong
Operational
Asia Pacific / Seoul
Operational
Asia Pacific / Tokyo
Operational
Asia Pacific / Sydney
Operational
ODC - Platform and Portal
Major Outage
US East / Virginia
Operational
Canada / Central
Operational
South America / São Paulo
Operational
Europe / Ireland
Operational
Europe / London
Operational
Europe / Frankfurt
Operational
Africa / Cape Town
Operational
Israel / Tel Aviv
Operational
Middle East / UAE
Major Outage
Asia Pacific / Mumbai
Operational
Asia Pacific / Singapore
Operational
Asia Pacific / Jakarta
Operational
Asia Pacific / Hong Kong
Operational
Asia Pacific / Seoul
Operational
Asia Pacific / Tokyo
Operational
Asia Pacific / Sydney
Operational
ODC - Identity & Access Management
Operational
US East / Virginia
Operational
Canada / Central
Operational
South America / São Paulo
Operational
Europe / Ireland
Operational
Europe / London
Operational
Europe / Frankfurt
Operational
Africa / Cape Town
Operational
Israel / Tel Aviv
Operational
Middle East / UAE
Operational
Asia Pacific / Mumbai
Operational
Asia Pacific / Singapore
Operational
Asia Pacific / Jakarta
Operational
Asia Pacific / Hong Kong
Operational
Asia Pacific / Seoul
Operational
Asia Pacific / Tokyo
Operational
Asia Pacific / Sydney
Operational
OutSystems Personal Edition
Degraded Performance
Customer Apps & Data
Degraded Performance
Platform and Portal
Degraded Performance
Identity & Access Management
Operational
Mentor
Operational
US East / Virginia
Operational
Canada / Central
Operational
South America / São Paulo
Operational
Europe / Ireland
Operational
Europe / London
Operational
Europe / Frankfurt
Operational
Africa / Cape Town
Operational
Israel / Tel Aviv
Operational
Middle East / UAE
Operational
Asia Pacific / Mumbai
Operational
Asia Pacific / Singapore
Operational
Asia Pacific / Jakarta
Operational
Asia Pacific / Hong Kong
Operational
Asia Pacific / Seoul
Operational
Asia Pacific / Tokyo
Operational
Asia Pacific / Sydney
Operational
Online Community
Operational
Home
Operational
Forums
Operational
Forge
Operational
Learn
Operational
Ideas
Operational
Support Portal
Operational
Other OutSystems Services
Operational
Mobile Application Build Service
Operational
AI Mentor Studio
Operational
Workflow Builder
Operational
Integration Builder
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance