Update - Our team has deployed an automated fix to systematically restore affected Personal Edition environments. Recovery is now in progress across all regions. The fix should handle recovery automatically. We are actively monitoring restoration progress and will confirm full resolution once the process completes. We will provide updates as more information becomes available.
Jul 21, 2026 - 22:36 UTC
Update - We have identified a temporary workaround that may help affected users restore access while the fix continues to roll out: publishing an application in your Personal Edition may temporarily help wake it up.
If you are currently unable to wake your environment, please try publishing an application. We will provide further updates as the deployment progresses.

Jul 21, 2026 - 09:31 UTC
Identified - Our team has identified a resolution and is actively rolling out a fix. During the deployment, symptoms may persist while the fix reaches all affected regions. We will provide updates as more information becomes available.
Jul 21, 2026 - 07:16 UTC
Investigating - We are aware of a recurrence of issues affecting Personal Editions on ODC in several regions (US East, Europe, and Asia Pacific).
Following the resolution we announced yesterday, some users have reported that they are still experiencing difficulties waking their environments from hibernation.
Our team is actively investigating this recurrence and working to identify the cause. We will provide updates as more information becomes available.

Jul 21, 2026 - 02:13 UTC
ODC - Customer Apps & Data Major Outage
US East / Virginia Operational
Canada / Central Operational
South America / São Paulo Operational
Europe / Ireland Operational
Europe / London Operational
Europe / Frankfurt Operational
Africa / Cape Town Operational
Israel / Tel Aviv Operational
Middle East / UAE Major Outage
Asia Pacific / Mumbai Operational
Asia Pacific / Singapore Operational
Asia Pacific / Jakarta Operational
Asia Pacific / Hong Kong Operational
Asia Pacific / Seoul Operational
Asia Pacific / Tokyo Operational
Asia Pacific / Sydney Operational
ODC - Platform and Portal Major Outage
US East / Virginia Operational
Canada / Central Operational
South America / São Paulo Operational
Europe / Ireland Operational
Europe / London Operational
Europe / Frankfurt Operational
Africa / Cape Town Operational
Israel / Tel Aviv Operational
Middle East / UAE Major Outage
Asia Pacific / Mumbai Operational
Asia Pacific / Singapore Operational
Asia Pacific / Jakarta Operational
Asia Pacific / Hong Kong Operational
Asia Pacific / Seoul Operational
Asia Pacific / Tokyo Operational
Asia Pacific / Sydney Operational
ODC - Identity & Access Management Major Outage
US East / Virginia Operational
Canada / Central Operational
South America / São Paulo Operational
Europe / Ireland Operational
Europe / London Operational
Europe / Frankfurt Operational
Africa / Cape Town Operational
Israel / Tel Aviv Operational
Middle East / UAE Major Outage
Asia Pacific / Mumbai Operational
Asia Pacific / Singapore Operational
Asia Pacific / Jakarta Operational
Asia Pacific / Hong Kong Operational
Asia Pacific / Seoul Operational
Asia Pacific / Tokyo Operational
Asia Pacific / Sydney Operational
OutSystems Personal Edition Partial Outage
Customer Apps & Data Partial Outage
Platform and Portal Operational
Identity & Access Management Operational
Mentor Operational
US East / Virginia Operational
Canada / Central Operational
South America / São Paulo Operational
Europe / Ireland Operational
Europe / London Operational
Europe / Frankfurt Operational
Africa / Cape Town Operational
Israel / Tel Aviv Operational
Middle East / UAE Operational
Asia Pacific / Mumbai Operational
Asia Pacific / Singapore Operational
Asia Pacific / Jakarta Operational
Asia Pacific / Hong Kong Operational
Asia Pacific / Seoul Operational
Asia Pacific / Tokyo Operational
Asia Pacific / Sydney Operational
Online Community Operational
Home Operational
Forums Operational
Forge Operational
Learn Operational
Ideas Operational
Support Portal Operational
Other OutSystems Services Operational
Mobile Application Build Service Operational
AI Mentor Studio Operational
Workflow Builder Operational
Integration Builder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 22, 2026

No incidents reported today.

Jul 21, 2026

Unresolved incident: Recurrence of the incident affecting Personal Editions on ODC in several regions.

Jul 20, 2026
Resolved - This incident has been resolved. ODC Personal Editions are now
operating normally.
If you have not yet done so, please access your
Personal Edition by clicking "Wake Up" in the ODC Portal.
If you experience any issues, our support team is available to assist.
Thank you for your patience.

Jul 20, 17:37 UTC
Identified - The issue has been identified. There is a bug in the synchronization between internal systems that operate the wake-up process. We are now working on correcting this to allow Personal Editions to be woken up successfully.
Jul 20, 15:41 UTC
Investigating - We are aware of an issue affecting Personal Editions on ODC in at least three different regions (US East (Ohio), Asia Pacific (Singapore) and Europe (Ireland).
Users are experiencing difficulties waking their environments from hibernation, with environments either returning to hibernated state or remaining indefinitely in the wake-up process.
Our team is currently investigating its cause. We will provide an update as soon as more details are available.

Jul 20, 11:46 UTC
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.