Partial System Outage

ODC - Customer Apps & Data Major Outage
US East / Virginia Operational
Canada / Central Operational
South America / São Paulo Operational
Europe / Ireland Operational
Europe / London Operational
Europe / Frankfurt Operational
Africa / Cape Town Operational
Israel / Tel Aviv Operational
Middle East / UAE Major Outage
Asia Pacific / Mumbai Operational
Asia Pacific / Singapore Operational
Asia Pacific / Jakarta Operational
Asia Pacific / Hong Kong Operational
Asia Pacific / Seoul Operational
Asia Pacific / Tokyo Operational
Asia Pacific / Sydney Operational
ODC - Platform and Portal Major Outage
US East / Virginia Operational
Canada / Central Operational
South America / São Paulo Operational
Europe / Ireland Operational
Europe / London Operational
Europe / Frankfurt Operational
Africa / Cape Town Operational
Israel / Tel Aviv Operational
Middle East / UAE Major Outage
Asia Pacific / Mumbai Operational
Asia Pacific / Singapore Operational
Asia Pacific / Jakarta Operational
Asia Pacific / Hong Kong Operational
Asia Pacific / Seoul Operational
Asia Pacific / Tokyo Operational
Asia Pacific / Sydney Operational
ODC - Identity & Access Management Major Outage
US East / Virginia Operational
Canada / Central Operational
South America / São Paulo Operational
Europe / Ireland Operational
Europe / London Operational
Europe / Frankfurt Operational
Africa / Cape Town Operational
Israel / Tel Aviv Operational
Middle East / UAE Major Outage
Asia Pacific / Mumbai Operational
Asia Pacific / Singapore Operational
Asia Pacific / Jakarta Operational
Asia Pacific / Hong Kong Operational
Asia Pacific / Seoul Operational
Asia Pacific / Tokyo Operational
Asia Pacific / Sydney Operational
OutSystems Personal Edition Operational
Customer Apps & Data Operational
Platform and Portal Operational
Identity & Access Management Operational
Mentor Operational
US East / Virginia Operational
Canada / Central Operational
South America / São Paulo Operational
Europe / Ireland Operational
Europe / London Operational
Europe / Frankfurt Operational
Africa / Cape Town Operational
Israel / Tel Aviv Operational
Middle East / UAE Operational
Asia Pacific / Mumbai Operational
Asia Pacific / Singapore Operational
Asia Pacific / Jakarta Operational
Asia Pacific / Hong Kong Operational
Asia Pacific / Seoul Operational
Asia Pacific / Tokyo Operational
Asia Pacific / Sydney Operational
Online Community Operational
Home Operational
Forums Operational
Forge Operational
Learn Operational
Ideas Operational
Support Portal Operational
Other OutSystems Services Operational
Mobile Application Build Service Operational
AI Mentor Studio Operational
Workflow Builder Operational
Integration Builder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - This incident has been resolved.
Sep 4, 12:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 12:28 UTC
Identified - We have identified an issue affecting npm audit actions during npm installations and are currently working on a fix.
Sep 4, 11:15 UTC

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Postmortem - Read details
Aug 31, 19:05 UTC
Resolved - The issue affecting Mentor in ODC Studio in the Asia Pacific (Sydney) region has been resolved. A configuration change caused Mentor connection requests to be directed incorrectly, which produced the connection error. That change has been reversed across all affected environments, and our team has confirmed that Mentor is working as expected again.

We apologise for any disruption caused and thank you for your patience.

Aug 31, 18:00 UTC
Identified - We have identified the cause of the issue affecting Mentor in ODC Studio in the Asia Pacific (Sydney) region, and a fix is being applied. Users may continue to see the connection error while the fix is rolled out across all affected environments.

We will provide updates as more information becomes available.

Aug 31, 17:02 UTC
Update - We are continuing to investigate this issue.
Aug 31, 15:34 UTC
Update - We are continuing to investigate this issue.
Aug 31, 15:30 UTC
Investigating - We are aware of an issue affecting ODC in the Sydney Region. Developers using Mentor Studio will run into an error stating, "Mentor couldn't connect. Please go online and try again." Our team is actively investigating and will provide updates as more information becomes available.
Aug 31, 15:28 UTC

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.